⁃ Pharmacies

• Registered with the Pharmacy and Poisons Board (PPB)

• Must have at least one full-time licensed pharmacist or pharmaceutical technologist on staff

• Must have a private room where HIV testing and PrEP/PEP counseling can occur

• Must be willing to use a study-specific module within a digital platform (Maisha Meds) to record pharmacy PrEP/PEP dispensing

• Owner must agree to allow a trained research assistant to come to the pharmacy on select days to collect data from a random subset of participants

• Owner must agree to allow providers to participate in a monitored WhatsApp group, optional surveys, and optional in-depth interview

• Owner must agree to allow providers to routinely engage with a technical assistant

⁃ Pharmacists/HTS counselors

• ≥ 18 years old

• Licensed pharmacist, licensed pharmaceutical technologist, or NASCOP-certified HTS counselor

• Willing to provide PrEP and PEP services, including HIV testing and associated counseling services

• Completed training on PEP/PrEP service delivery at pharmacies, including certification for rapid diagnostic testing

• Able and willing to provide informed consent

• Complete study training

• Willing to use a study-specific module within a digital platform (Maisha Meds) to document PrEP/PEP services rendered

⁃ Clients

• ≥ 16 years old

• Interested in being screened for PrEP or PEP

• Meets all criteria to be eligible for pharmacy-delivered PrEP or PEP on the Prescribing Checklist, including being at risk for HIV and not having any medical conditions that might contraindicate PrEP safety

• Able and willing to provide informed consent