Dr. Scott W. Franklin

Dr. Zapalac's medical degree, General Surgery internship, and Otolaryngology-Head and Neck residency were all received from the University of Texas-Southwestern Medical School in Dallas. Dr. Zapalac is Board Certified in Otolaryngology and has published articles in national peer-reviewed journals involving subjects related to the head and neck. Dr. Zapalac is highly rated in 30 conditions, according to our data. His clinical expertise encompasses Swimmer's Ear, Jones Syndrome, DFNB1, and Otitis. Dr. Zapalac is board certified in The American Board Of Otolaryngology Head And Neck Surgery - Otolaryngology. Dr. Zapalac is currently accepting new patients.

Dr. Ratcliff was born and raised in Austin. He earned his undergraduate degree from the University of Texas at Austin and completed his medical degree at the University of Texas-Southwestern Medical School in Dallas. After a General Surgery Internship at Parkland Memorial Hospital, he remained at UT-Southwestern and Parkland Memorial Hospital to complete a total of six years of research and Otolaryngology training in 2003. Dr. Ratcliff returned home to Austin in 2007 after several years of private practice in Santa Fe, NM. Dr. Ratcliff is highly rated in 24 conditions, according to our data. His clinical expertise encompasses Tinnitus, Swimmer's Ear, Jones Syndrome, and Infant Hearing Loss. Dr. Ratcliff is board certified in The American Board Of Otolaryngology Head And Neck Surgery - Otolaryngology. Dr. Ratcliff is currently accepting new patients.

Dr. Arffa is a fellowship-trained rhinologist and general otolaryngologist. She is from Pittsburgh, PA, and completed her medical school training at the University of Pittsburgh. She then did her Otolaryngology residency at Baylor Scott & White Medical Center - Temple and completed a fellowship in Rhinology at the Sinus and Nasal Institute of Florida in St. Petersburg, FL. Dr. Arffa enjoys caring for patients with problems in the fields of otolaryngology. She is a specialty-trained sinus specialist capable of caring for patients with complicated sinus problems, such as allergic fungal sinusitis, sinus tumors, inverted papilloma, CSF leak and more. Dr. Arffa is also Inspire Sleep Apnea Treatment Certified, allowing her to implant the only FDA-approved obstructive sleep apnea treatment that works inside the body to address the root cause of sleep apnea. She is an avid traveler and frequently visits Asia, especially Japan. She also enjoys cooking, artwork and spending time with her family. Dr. Arffa has been recognized as a Top Doc 2022, 2023, 2024, and 2025 by Austin Monthly Magazine. Winners are nominated by their peers as among the best in their region/nation in their medical specialty. Dr. Arffa is highly rated in 18 conditions, according to our data. Her clinical expertise encompasses Chronic Rhinosinusitis with Nasal Polyps (CRSwNP), Nasopharyngeal Carcinoma, DFNB1, Infant Hearing Loss, and Septoplasty. Dr. Arffa is board certified in Otolaryngology- American Board Of Otolaryngology - Head And Neck Surgery.